Quote:
Originally Posted by General Maximus
this is the argument I have always had with them before. How does an outage/area fault get identified if every person when you ring up is adamant there is isn't a problem and just want to book a tech? (or worse, comes up with some ****** "you've got a virus excuse")
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Presumably "the system" picks up numerous tech-visits booked in the same street/sector/cab/whatever and flags this somehow..