Cable Forum - View Single Post - Superhub Virgin Business Superhub now has Modem Mode

FGUK · 25-03-2015, 15:10

I don't know if it adds much to the discussion but.....

After filling in a VM Business survey at the beginning of the month I had a call with customer services. First I was offered to leave VM without penalty, then she said she would work out if she could organise a one off goodwill payment (holding my breath still). She also offered their leased line of course, but that isn't really an alternative in terms of cost.

And she wouldn't commit to any fix for the existing service, or any date for SH2 and fixed IP.

25-03-2015, 15:10	#100
FGUK Inactive Join Date: Nov 2014 Posts: 8	Re: Virgin Business Superhub now has Modem Mode I don't know if it adds much to the discussion but..... After filling in a VM Business survey at the beginning of the month I had a call with customer services. First I was offered to leave VM without penalty, then she said she would work out if she could organise a one off goodwill payment (holding my breath still). She also offered their leased line of course, but that isn't really an alternative in terms of cost. And she wouldn't commit to any fix for the existing service, or any date for SH2 and fixed IP.