Quote:
Originally Posted by denphone
And if customers are unhappy then they should phone up retentions and ask for a better deal , Other then that there are other companies out there who are offering good deals to sign up customers currently.
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is this happening at the moment den??? i called up a few months ago and it was the most awkward conversation ever.
"so thinking of leaving..."
"whys that?"
"prices too high. got a good offer from sky"
"what broadband speed?"
(at this point i made a figure up and she started tut tutting it was slower"
"we're faster than that"
"yeah but i'm more interested in my costs"
"You have 3 boxes in your house. you'll need to pay more for multi room with sky"
so rather than trying to convince me to stay with her giving sweeteners etc she decided to just bad mouth sky and tell me why i shouldnt go to sky. haha it was so awkward i think i ended it with
"oh so you cant give me anything"
"no"
"*silence*"
i awkwardly hang phone up