Thread: 50M Did any one have a complete outage in the Winnersh
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Old 25-03-2015, 07:12   #3
Ken W
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Location: Winnersh UK
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Re: Did any one have a complete outage in the Winnersh
Quote:
Originally Posted by jb66 View Post
If there is no outage on the system then the script they follow says book a technician
I have always been sure that they work to a script and you have confirm that.

The engineer would have had a wasted journey.

Why don't they listen to the caller?
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