Quote:
Originally Posted by neilo
Up late Pearl. Good for you.
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That's not a nice way to reply to a fellow poster.
Quote:
Originally Posted by PEARLY
Good evening I'm new
Im 86 years of age and have very bad eyesight and hearing. I signed up to virginmedia as I wanted ITVBE as I love TOWIE and wanted the chance to record it or watch it on catch up and I also love Benefits Britain, Life on the dole. I also wanted internet so i can chat with my family on SKYPE. The sales man told me he could send me an extra large button Tivo remote control but the engineer said there is no such thing. is this true? If it is the Tivo box is going into the fire.
Thank you
PEARL
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I would say you have been lied to. As such, I think you would have every right to cancel your contract without penalty as you have been mis sold the service.
I would suggest you check with your local Citizen's Advice Bureau, as I am not a solicitor, and they may even be able to help you deal with Virgin.
Regarding your TV, everything you mention is available on Freeview, and it may be easier to buy a Freeview box, with a large button remote. Regarding your internet connection, any supplier should be able to provide a connection adequate for Skype.
While I've been a happy Virgin customer for years (since the Cable and Wireless days), I would not stay with a company if they had so blatantly lied to me. Unless you actually want the Tivo service, in which case Virgin is your only option in this country.