Understand what your saying Kushan, only reason I haven't is that it doesn't seem to be causing a noticeable effect on the connection. I still get full speed and the ping monitor looks ok:
I'm quite happy to wait for an engineer. Having said all that, I've just had another look at the downstream stats and the SNR has gone back to what it was. I've no idea whether I actually need an engineer now or not?
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 299000000 267000000 275000000 283000000 291000000 307000000 315000000 323000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 13 9 10 11 12 14 15 16
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 3.14 3.16 3.10 3.32 3.36 3.47 3.49 3.73
RxMER (dB) 34.48 34.35 34.35 34.48 34.63 34.63 34.35 34.35
Pre RS Errors 14472186 1700150773 -1460133266 1116306445 164902362 2184339 1003479 1397140
Post RS Errors 28762 2164659 222446 25030 39024 44539 51789 55981