As a feedback to the kind people who helped me, this is the latest.
On 9 March I did Email the VM Ceo. On 10 March i received an email reply from one of the CEO team saying somebody would contact me in 24 hours.
On 11 March I received a phone call and the whole matter of changing my V+ set-up to a TiVo set-up was discussed in polite detail. My current monthly cost was said to be £72.83. An engineer will now come on 11 March to replace my V+ box with a TiVo box and replace my PC modem with a hub/router to get my PC onto the faster speed offered by the Jahuna big bundle deal.
I will now pay £63.24 per month all including my existing XL package. line rental and other bits and bobs. No extra charges, the engineers visit is free and I will now save £9.59 per month or £115 per year. I cannot believe it, but somehow it is all very true.
A final thanks to you all for putting me on this path. Without your hep and advice, I would never have made a move.
All I have to do now is learn how to use the damned new fangled thing.
