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johnathome · 06-03-2015, 11:14

A friend of mine has recently moved from Sky where he was paying £110, to VM on the same package for about £80 a month.

However his first bill was about £140 and he wasn't told about this. I understand you pay something in advance but didn't realise it'd be almost a months worth, he had free installation.

When he phoned and queried it he was told something about a 30 day rule??

I'd never heard of it, is it something newish?

He's a bit miffed as it's left him short this month.

06-03-2015, 11:14	#1
johnathome Inactive Join Date: Oct 2006 Location: Waterlooville Services: 125Mb VM BB. Prime, XBMC. Paramount+, Netflix, D+ Posts: 919	30 day rule for new customers? A friend of mine has recently moved from Sky where he was paying £110, to VM on the same package for about £80 a month. However his first bill was about £140 and he wasn't told about this. I understand you pay something in advance but didn't realise it'd be almost a months worth, he had free installation. When he phoned and queried it he was told something about a 30 day rule?? I'd never heard of it, is it something newish? He's a bit miffed as it's left him short this month.