[Jong1]

First, I'm not criticising the TiVo UI. Nothing's perfect but it's far better than Sky and pretty well thought out. It was just pushing the hardware of the time a bit too hard. It was a common problem around that time.

I'm glad those that are happy are happy I really am, it does all depend what you are used to. But just compare opening Netflix/YouTube, for example, on an Ipad and using Chromecast, to on TiVo. The experience does not compare. Even moving around the regular menus is nasty and sluggish compared to a modern phone etc., all for the want of a vaguely up to date hardware platform. Many (clearly not all!) will just give up or never take up using it, for alternatives - not Sky, but other ways of getting TV, like the above example., not overnight or in a huff, but because, if they are a new potential customer, it just feels like a relic, or if they are an existing customer they just find themselves using it less and less because there are better ways of doing things. This cannot be good for Virgin.

And then there is the multi-device, multi-room issue, where our TiVo just hasn't kept up with what TiVo themselves think is needed. Again, modern app-based TV effortlessly moves from screen to screen, exactly where you left off, very quickly.

It's not that I've been whinging about this for years. Just saying now is the time Virgin need to jump on this, pretty quick!