Quote:
Originally Posted by Osem
I've just spend 4 hours in A&E with Osem Jnr #2. He hurt his knee a few days ago, seemingly innocuous, but it swelled up and became red and hot over the last 24 hours. In the end we went to the UTC this afternoon and after seeing a nurse and GP, were referred to A&E where he had XRays and blood tests. It turns out he has an infection and we've been given antibiotics but I just had to say how good the staff were, given his various problems. He was understandably stressed and confused by events.
The last doctor we saw was Spanish and she was totally brilliant with him. I even asked if she'd had with special needs experience as she was so good with him and that's been unusual since he left the paediatric system. I'll be writing to the trust next week to compliment her approach. It makes so much difference when you're dealing with people who have a natural empathy and she is a terrific asset.
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glad you got a good result
---------- Post added at 09:26 ---------- Previous post was at 09:23 ----------
Quote:
Originally Posted by MarkC1984
Yes, it is a shame we only get to hear about the bad doctors and nurses. Shame hardly anyone praises the ones who do their jobs and do them bloody well.
---------- Post added at 21:08 ---------- Previous post was at 21:08 ----------
Oh, and hope the infection clears up soon.
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very true I've been in over four weeks now and only ever had one complaint about a doctor (junior registrar) I didny say anything but Natalie complIned to my consultant about the way he spoke to us and we never saw him on the ward again.
Other than that one time everyone else has been brilliant, everyone from cleaning staff / tea makers all the way up. I could even crack a joke with my sugrgeon