[Osem]

I've just spend 4 hours in A&E with Osem Jnr #2. He hurt his knee a few days ago, seemingly innocuous, but it swelled up and became red and hot over the last 24 hours. In the end we went to the UTC this afternoon and after seeing a nurse and GP, were referred to A&E where he had XRays and blood tests. It turns out he has an infection and we've been given antibiotics but I just had to say how good the staff were, given his various problems. He was understandably stressed and confused by events.

The last doctor we saw was Spanish and she was totally brilliant with him. I even asked if she'd had with special needs experience as she was so good with him and that's been unusual since he left the paediatric system. I'll be writing to the trust next week to compliment her approach. It makes so much difference when you're dealing with people who have a natural empathy and she is a terrific asset.