[DABhand]

Originally Posted by arcimedes

Pity you ruin your argument with the above statement. It doesn't cost you anything to change a direct debit , the whole point being that the company has control of the direct debit so you don't have to do anything unless they do something wrong.

Was being sarcastic at their charges for what they do to cancel your account which cost nothing either Just a few clicks :P

---------- Post added at 16:15 ---------- Previous post was at 16:11 ----------

Originally Posted by qasdfdsaq

And I bet you none of them involved contracts at all relevant to the discussion in this thread, i.e. contracts that already allowed customers to cancel without charge or penalty.

Not many are in examples, it is the basis which is relevant.

You mean the Supply of Goods and Services Act 1982

Nope Sale of Goods Act (may have added that extra s in before) also deals with goods and services to the consumer and how it is provided and what you receive in promised quality.

Supply of Goods and Services Act is the act of transferring the goods in reasonable care and condition.

I agree with arcimedes here, this is total rubbish and in fact makes you a hypocrite.

Regulations forbid companies from charging penalty fees that are disproportionate to the actual time, effort, and costs involved in actioning something. Since changing a direct debit amount takes zero time, and requires absolutely no effort at all on your part, you would be entitled to charge absolutely £0. Any attempt to charge more than £0 for you doing absolutely nothing whatsoever would be deemed an unfair, likely a penalty clause and legally unenforceable.

Like I said in the last post, it was sarcasm to show what VM does to cancel your account is worth nothing also. So you can do what they do in Rome and charge them for nothing.