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Originally Posted by DABhand
but there is instances with court proceedings that have gone against a company that have done this mid contract in favour of the customer.
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And I bet you none of them involved contracts at all relevant to the discussion in this thread, i.e. contracts that already allowed customers to cancel without charge or penalty.
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since Sales of Goods Act also covers services provided by a business
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You mean the Supply of Goods and Services Act 1982
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But anything else that would require them to foot a cost, technically I am legally entitled to say to VM if you change the contract I can charge you a £25 fee for doing so, to set up my new direct debit etc... but yet they would rather you just kill the contract and dump services than go through that, which makes them a hypocrite of sorts.
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I agree with arcimedes here, this is total rubbish and in fact makes
you a hypocrite.
Regulations forbid companies from charging penalty fees that are disproportionate to the actual time, effort, and costs involved in actioning something. Since changing a direct debit amount takes zero time, and requires absolutely no effort at all on your part, you would be entitled to charge absolutely £0. Any attempt to charge more than £0 for you doing absolutely nothing whatsoever would be deemed an unfair, likely a penalty clause and legally unenforceable.