Quote:
Originally Posted by Micky Finn
Wow! You're a happy-go-lucky sort!! Nothing like a bit of infantile patronising, eh? I'd be grateful if you didn't come back with that sort of nonsense next time. Could you possibly flag up where, exactly, I displayed any arrogance in the post above? I spent much of my holidays on the phone to CS at both parties, basically being passed from pillar to post with no resolution in sight. You'll forgive me if I became a little frustrated by the process. Far from explaining the situation wrongly to VM, they had the whole story, verbatim, including full transcripts of conversations between myself and CPW and any emails forwarded on to them. So no, not wrongly - don't jump in again without checking some facts, please. I rather naively thought this forum, and others like it, was the sort of place one could come for some helpful advice; on the contrary, it seems self-importance is the prevailing currency....
---------- Post added at 11:34 ---------- Previous post was at 11:32 ----------
Thanks Chris, for a more sober response. Believe me, I now wish I'd kept the handset from the original purchase!! It wasn't a huge amount, but money is tight here at the moment, so £10 is £10, as someone probably said. Once.
|
Im sorry about this situation
unfortunately i have no idea exactly what to advise you to do.
May i just on record apologise for the utterly disgusting way you've been spoken to though. I read these replies to you and felt sick.
If people do not have anything useful to reply then please dont. I can see a lot of anger and frustration. Its embarrasing, i genuinely felt embarrased reading the nasty response. Maybe this is something these people need to deal with in their life rather than doing this on a forum to someone asking an innocent question.
If all else fails i'd suggest you get in touch with citizens advice who might be able to offer some advice on your legal position