Quote:
Originally Posted by bigshot72
I have had my ntlworld email account for 15 years. I have recently moved house and got a brand new virgin media account. The old account is still active in my old house. Today I got round to changing the login details on both accounts. However, as soon as I changed the login name on the old account from my ntlworld email address I could no longer access my ntlworld email account. It is absolutely critical that I get my ntlworld email account back as soon as possible. But have spent the last couple of hours trying to speak to someone on the phone but had no joy.
What do I need to do? Help
|
The login name and password on your ntlworld.com email will remain unaltered even though you have a new VM account and e-mail addresses. VM honour the legacy addys it inherited from the various companies that it has absorbed.
The mail settings for SMTP and POP or IMAP should also remain the same.
I have a legacy ntl addy like this and it continues to work fine as does an old virgin.net one.
HTH
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
