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Old 30-01-2015, 16:39   #327
kandinsky
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Join Date: Jun 2009
Posts: 100
kandinsky is an unknown quantity at this point
Re: Virgin Media to raise broadband and phone prices in Feb 2015

Quote:
Originally Posted by The Chose View Post
Hi,

I received the letter a few months ago which states free termination if I cancelled before the 31st January.

So I called them today and are refusing to terminate it unless I can tell them the date on the letter. It was months ago and I no longer have it. But they're just refusing to budge.

Any advice.
As far as I recall there was no date on the letter.

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