Quote:
Originally Posted by The Chose
Hi,
I received the letter a few months ago which states free termination if I cancelled before the 31st January.
So I called them today and are refusing to terminate it unless I can tell them the date on the letter. It was months ago and I no longer have it. But they're just refusing to budge.
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You have 30 days to cancel from end of the month you received the letter.
If you had your letter in November, your right to cancel ended in December.