Thread: Amount stated in contract
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Old 30-01-2015, 11:56   #19
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Re: Amount stated in contract
Quote:
Originally Posted by BenMcr View Post
These were the two parts in the letter:
"• If you are on a promotional offer we will honour it. Some of your increase may therefore happen at the end of your promotional offer. Visit virginmedia.com/better to find out more."

I was told the opposite by VM CS, that my increase of near £6 a month would apply on top of my 12 month promotional offer when I signed up to VM last May. I rang up specifically to ask about this and was one of my reasons to complain.

I'm now seriously confused.
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