Quote:
Originally Posted by RobboEdin
I absolutely agree with you but you need to read the Virgin Media contract.
It categorically states that they can increase the charges during the contract period and, in return, the customer has the right to cancel the contract with no penalty.
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But is it legal?
I could put anything in a TOS etc and do it, doesn't mean it is legal though.
And that is the thing, is their ability to change prices on the fly even mid contract actually legal for them to do so? Probably not which is why they give you the option to leave without paying a fee when they do.
---------- Post added at 09:23 ---------- Previous post was at 09:20 ----------
Quote:
Originally Posted by BenMcr
That's correct - there is window to which you can object otherwise you legally accepted the notified changes.
I believe this is standard contract law rather than being specific to Virgin Media.
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I didn't even know this, not like its plastered everywhere for people to know.
VM being sneaky again?
Don't remember that being said on any letter or email about price changes that you have 30 days while in a contract to not agree but carry on with the contract.
Hmmm. Need to dig out the letter and check.