Quote:
Originally Posted by BenMcr
I don't think that's what happened really. OFCOM changed the guidance to say that if you get a price rise on a mobile contract on which you weren't already aware you got the same exit without penalty as fixed services.
Because for Pay Monthly with an included phone it potentially means trying to recover mobile equipment that's worth up to £600 or more then most providers have opted to advise that your contract included a guaranteed price change around the same amount as RPI as part of the contract you sign, rather than a potential price change and a no-penalty exit.
That's correct - there is window to which you can object otherwise you legally accepted the notified changes.
I believe this is standard contract law rather than being specific to Virgin Media.
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It's also why O2 now split the bills so the phone is a fixed cost, and does not get affected by price rises, and the "Airtime" contract is subject to RPI. In real terms during the course of the contract the price of the contract is the same, which I can accept.
Again, it's not "around" RPI, it is RPI as stated in the contracts of O2 and likely all mobile operators now.
Anyway, call me old fashioned but I just feel like when it comes to fixed contracts, that it isn't good enough to give the 30 day window, even if that's all that is legally required. If I broke contract I would be liable to pay the remaining contract, no matter when I did it, and I have no right to do anything about it, yet VM reserves the right to re-write their end of the deal and 30 days later, bang, I'm locked down again.
Legal it may be, shady as hell it is too.