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The mobile operators got in bother for this before, and thus now have to stick to RPI to calculate any prices increases yet VM and Sky seem to have got away with being able to stick it to their customers whenever they like, even with a signed contract.
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I don't think that's what happened really. OFCOM changed the guidance to say that if you get a price rise on a mobile contract on which you weren't already aware you got the same exit without penalty as fixed services.
Because for Pay Monthly with an included phone it potentially means trying to recover mobile equipment that's worth up to £600 or more then most providers have opted to advise that your contract included a guaranteed price change around the same amount as RPI as part of the contract you sign, rather than a potential price change and a no-penalty exit.
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Originally Posted by Stop It
Edit: I thought you only had 30 days to disagree with a price change otherwise the contract still stood? If upon a price rise it was torn up there and then I would have much less of a complaint.
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That's correct - there is window to which you can object otherwise you legally accepted the notified changes.
I believe this is standard contract law rather than being specific to Virgin Media.