Quote:
Originally Posted by BenMcr
I did think of mentioning it - but considering it's in the T&Cs, it comes up every time the cable prices change, and it's on the price change communications themselves I assumed it was common knowledge by now!
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While true, it somewhat makes a VM contract not worth the paper is it written on, frankly.
A contract should be honoured by both sides. We have to stick to our side of the deal but VM can basically tear it up whenever they like. The mobile operators got in bother for this before, and thus now have to stick to RPI to calculate any prices increases yet VM and Sky seem to have got away with being able to stick it to their customers whenever they like, even with a signed contract.
Saying "We have the right to screw you" in your T&C agreement doesn't make it any better when you guys do, repeatedly.
Edit: I thought you only had 30 days to disagree with a price change otherwise the contract still stood? If upon a price rise it was torn up there and then I would have much less of a complaint.