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Superblade7 · 25-01-2015, 08:06

When trying to connect the Now TV box do you get error code 014? If so, I've had this problem and this is a known problem between the Super Hub and Now TV / Roku streamers and you need to 'Disable Network Pings' as follows -

Have you tried :

To move past this message, you’ll need to complete the following sequence, by pressing the buttons on your NOW TV box remote control in quick succession:

Home. (x5)
Fast Forward.
Play.
Rewind.
Play.
Fast Forward.

If the above is done correctly, you’ll see a new screen pop up called ‘Platform Secret Screen’ which will display two green bars and four further options. Please select ‘Disable Network Pings’ from the list of available options.

Once you’ve done this, simply click back on your remote control until you reach the connection setup page, and attempt to connect to connect to a network.

Hope this helps, credit to StuartRogerson as the solution was taken from the Now TV Community here (http://community.nowtv.com/t5/NOW-TV...ght/true#M3635)

Not sure about the Kindle as I don't have one myself but a quick Google of any error codes you get should provide a solution.

25-01-2015, 08:06	#5
Superblade7 Inactive Join Date: Mar 2011 Location: Sheffield Services: Sky Q 2TB & Sky Q Mini (Box Sets with Cinema & Sports HD) with VM VIVID 100Mbps Broadband & M Phone Posts: 582	Re: Odd problem with Superhub When trying to connect the Now TV box do you get error code 014? If so, I've had this problem and this is a known problem between the Super Hub and Now TV / Roku streamers and you need to 'Disable Network Pings' as follows - Have you tried : To move past this message, you’ll need to complete the following sequence, by pressing the buttons on your NOW TV box remote control in quick succession: Home. (x5) Fast Forward. Play. Rewind. Play. Fast Forward. If the above is done correctly, you’ll see a new screen pop up called ‘Platform Secret Screen’ which will display two green bars and four further options. Please select ‘Disable Network Pings’ from the list of available options. Once you’ve done this, simply click back on your remote control until you reach the connection setup page, and attempt to connect to connect to a network. Hope this helps, credit to StuartRogerson as the solution was taken from the Now TV Community here (http://community.nowtv.com/t5/NOW-TV...ght/true#M3635) Not sure about the Kindle as I don't have one myself but a quick Google of any error codes you get should provide a solution.