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Originally Posted by zee123
That would be helpful who would I need to offer myself to get this
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You would need to speak to the Telesales team - as they would have to put in a request for a second account at the address. But as I said, there is no guarantee of it being approved.
Quote:
Originally Posted by yorkshireborn
personally I don't see the problem here the guy has a old virgin call package and wants broadband unless he is wanting them as a package then yes I can see virgins reason but he is just wanting broadband, I can't see the problem.
its like having a classic 1920s car and being told you cant have another car till you trade or old car for a new one.
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It's not like that at all.
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take it further ask for someone upstairs to sortout not the call centre person or manager.
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The only way that would be 'sorted out' by anyone within the company would be as discussed above - a separate account with broadband charged at the full standalone price.