Re: Dead tivo! Error code C130
It is only right that VM compensate customers for the time that they were unable to use their STB. That I think we should all agree.
However, giving a free upgrade is much more than this and VM didn't have to do it. The fact that they did shows that this is a company worth doing business with to provide your services: they are customer friendly.
To those who say VM have only done what should have been expected, I'd like someone to try out that theory on Sky!
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