Quote:
Originally Posted by alferret
I'm struggling to understand why you need to be compensated. Yea sure a pro rata rebate for loss of service but to want a free upgrade to the bigger box, I really don't understand. It's like me saying I have a 15 minute SD recording of a test card, my box went toes up and because I didn't get to watch it, give me a bigger box or else!
Or, I pay for my phone with inclusive data and minutes, I don't use all of my data or minutes so O2 should upgrade my data and minutes, refund me for what I don't use and give me a better phone gratis.
Don't get me wrong, kudos for pulling it off, but why?
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What a strange question.
Worst case is they say no. Best case is you get your stb upgraded , save yourself the £60 it would normally cost and get a few quid off your bill into the bargain. All for the sake of a few minutes on a free phone call.
Surely the question really is why not?