Why not? I didn't go in demanding anything
Their box failed, I thought I'd call up to express my disappointment and talk, politely and calmly, about what my options were going forward and that was the outcome.
Presumably they value the money I've given them every month for the last 10 years and would like me to stick around
---------- Post added at 12:31 ---------- Previous post was at 12:30 ----------
Quote:
Originally Posted by andy_m
Well done, I thought it was there if you approached it properly.
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Cheers