14-01-2015, 20:28
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#19
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+, HBO Max
Posts: 15,363
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Re: Dead tivo! Error code C130
Quote:
Originally Posted by pengedragon
Success!
After a 38 minute phone call to faults then cs then finally retentions our new 500gb tivo is being replaced on Saturday by a new 1tb tivo
The £49.95 installation and £20 delivery charges have been waived and £4.94 has come off the bill for the loss of service of the last few days
I now feel suitably compensated for our loss 
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Blimey, I'm impressed! I couldn't see Sky doing that for their customers, could you?
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