Quote:
Originally Posted by pengedragon
Success!
After a 38 minute phone call to faults then cs then finally retentions our new 500gb tivo is being replaced on Saturday by a new 1tb tivo
The £49.95 installation and £20 delivery charges have been waived and £4.94 has come off the bill for the loss of service of the last few days
I now feel suitably compensated for our loss 
|
Blimey, I'm impressed! I couldn't see Sky doing that for their customers, could you?