Cable Forum - View Single Post - Virgin Media to raise broadband and phone prices in Feb 2015

montehampster · 14-01-2015, 11:41

The problem to me seems to be that Virgin impose blanket increases no matter what the circumstances of the individual customer.

I was paying them c £100 per month plus the line rental saver. Then 7 months into my 18 month contract I'm hit by an increase of over 5%. Net result I'm now taking broadband only at £28 a month. I've got 12 months half price Sky at £42 and using Voip for my telephone so no line rental and cheaper calls.

My daughter and son in law were 2 months into an 18 month contract and got a similar increase, which they've so far done nothing about so I suggest Virgin rely on inertia from the masses to carry any increase.

What is the point is telling customers they are in an 18 month contract knowing full well they will break it at least twice with price increases? Absolute madness!

14-01-2015, 11:41	#316
montehampster Inactive Join Date: Jan 2006 Posts: 51	Re: Virgin Media to raise broadband and phone prices in Feb 2015 The problem to me seems to be that Virgin impose blanket increases no matter what the circumstances of the individual customer. I was paying them c £100 per month plus the line rental saver. Then 7 months into my 18 month contract I'm hit by an increase of over 5%. Net result I'm now taking broadband only at £28 a month. I've got 12 months half price Sky at £42 and using Voip for my telephone so no line rental and cheaper calls. My daughter and son in law were 2 months into an 18 month contract and got a similar increase, which they've so far done nothing about so I suggest Virgin rely on inertia from the masses to carry any increase. What is the point is telling customers they are in an 18 month contract knowing full well they will break it at least twice with price increases? Absolute madness!