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Originally Posted by Micky Finn
Not 'upgrade' as such, no. Just 'allow' me to buy a new handset, with a new sim with £10 credit.
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Well in that case they're doing it wrong. Upgrading involves just the handset, no new SIM, no new credit. I suspect they were trying to sell you a second phone.
Quote:
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I don't really understand the rest of the post - online account? accrued discount? You've lost me.
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http://www.virginmobile.com/vm/gener...e.howdoi.sm103
If they had no way of tracking when you bought an upgrade handset people would just be getting free phones forever.