Quote:
Originally Posted by janet38uk
yes phoned and spoke to someone who i could hardly understand who said a new sim card would be sent out, still nothing.
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They do also have UK call centres try phoning when these are open.
And ask to speak with a supervisor when on the phone get a name and if possible an extension num so you have a reference.
If you do not get anywhere look at the OFCOM website they have a section on mobile phone complaints.
Good Luck.
