09-01-2015, 17:01
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#2403
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: General TiVo Discussion Part 3
Quote:
Originally Posted by richard s
I have noticed a longer pause when changing between channels as well - it must be a Virgin fault somewhere, seeing that people a reporting it from different locations around the country with the same fault, just a coinsidence!
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http://community.virginmedia.com/t5/...614849#M109188
Quote:
Apologies for the delay in getting to you on this. I have been doing some investigations around this. I can tell you that we are aware of this issue and it is currently being investigated by our Senior TiVoŽ team with the reference NKE5332.
We have found that regular reboots of the TiVoŽ will help hold this at bay until we can deploy a fix for this in a future update.
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