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chrispy2000 · 06-01-2015, 21:36

I got a replacement sim last Tuesday, this evening my phone was showing "No Sim". I tried another sim and it worked. So I phoned CS and with out asking any question said they'd send me another but it would cost me £2.99 for postage, I asked why as the sim was only a week old and it was faulty. I was asked to hold on and a few minutes later I was told I would not be charged but would not get it till Thursday.
Now I know the they charge £2.99 for next day delivery have I just ben fobbed off with just the normal postage? The conversation with CS was about 8PM is this too late for next day?

06-01-2015, 21:36	#1
chrispy2000 cf.addict Join Date: Mar 2009 Location: Peterborough Services: Maxit,V6, BB 100Mb, Virgin Mobile Posts: 323	Replacement sim I got a replacement sim last Tuesday, this evening my phone was showing "No Sim". I tried another sim and it worked. So I phoned CS and with out asking any question said they'd send me another but it would cost me £2.99 for postage, I asked why as the sim was only a week old and it was faulty. I was asked to hold on and a few minutes later I was told I would not be charged but would not get it till Thursday. Now I know the they charge £2.99 for next day delivery have I just ben fobbed off with just the normal postage? The conversation with CS was about 8PM is this too late for next day?