Cable Forum - View Single Post - Virgin Media to raise broadband and phone prices in Feb 2015

Rik · 26-12-2014, 23:08

My bad I think im talking about the 100Mb was a while ago though, they might have made things simpler now.

So everyone on 152Mb is going to be 12Mb upstream, nice will look forward to some issues next year if I am still with VM and they are upgrading people to that tier, unless they have invested in the network, I am sure the genius that is called Ignition will be able to advise on that

(Its a compliment lol)

It would be very nice to find out about how these price increases have been rolled out, for instance I was originally on just 152Mb BB which I signed a new contract for @ £32.99.

I then get a phone call a few days later with a VM person offering me phone line for 99p, yes you heard right so I said yes to that as well. So if the majority of this pay increase of £3 is for the phone line I signed up for at 99p then I feel a bit let down by VM, because I could have signed up for the BB on its own, so some info needed there, and even worse if the guy that got me to sign up for that 99p line was aware of these impending price increases. (that is of course if the majority of the percentage increase is for the landline, no one seems to know, I might ring retentions and have a chat, they are normally very good)

There needs to be some clarification on how these increases are arrived at and for which services, how about some transparency VM?

Hopefully a VM employee on these forums can help us out as they have done before?

Also any plans to upgrade 152Mb customers if people are getting a upgrade in new year to this service anyway? Mucho Gracious!

MERRY CHRISTMAS!!

26-12-2014, 23:08	#279
Rik cf.mega poster Join Date: Jan 2004 Location: Hertfordshire Age: 52 Services: 1Gbps Broadband Posts: 1,112	Re: Virgin Media to raise broadband and phone prices in Feb 2015 My bad I think im talking about the 100Mb was a while ago though, they might have made things simpler now. So everyone on 152Mb is going to be 12Mb upstream, nice will look forward to some issues next year if I am still with VM and they are upgrading people to that tier, unless they have invested in the network, I am sure the genius that is called Ignition will be able to advise on that (Its a compliment lol) It would be very nice to find out about how these price increases have been rolled out, for instance I was originally on just 152Mb BB which I signed a new contract for @ £32.99. I then get a phone call a few days later with a VM person offering me phone line for 99p, yes you heard right so I said yes to that as well. So if the majority of this pay increase of £3 is for the phone line I signed up for at 99p then I feel a bit let down by VM, because I could have signed up for the BB on its own, so some info needed there, and even worse if the guy that got me to sign up for that 99p line was aware of these impending price increases. (that is of course if the majority of the percentage increase is for the landline, no one seems to know, I might ring retentions and have a chat, they are normally very good) There needs to be some clarification on how these increases are arrived at and for which services, how about some transparency VM? Hopefully a VM employee on these forums can help us out as they have done before? Also any plans to upgrade 152Mb customers if people are getting a upgrade in new year to this service anyway? Mucho Gracious! MERRY CHRISTMAS!!