View Single Post
Old 22-12-2014, 12:47   #261
Mr K
Woke and proud !
 
Mr K's Avatar
 
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 10,173
Mr K has a nice shiny starMr K has a nice shiny star
Mr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny star
Re: Virgin Media to raise broadband and phone prices in Feb 2015

Quote:
Originally Posted by Anypermitedroute View Post

Also final word on customer service; from where they were in 2010 when I first called to now is leaps and bounds better; I know people have bad experiences with CS but in terms of improvement when i first had it installed to where they are now I have to gicve credit where its due
Depends where in VM you ring. 'Retentions' always has been very good, with reason; I tend to just ring them whatever the issue. The other areas service can be variable and from a random country; same as everywhere else these days.
Mr K is offline   Reply With Quote