Quote:
Originally Posted by Anypermitedroute
Also final word on customer service; from where they were in 2010 when I first called to now is leaps and bounds better; I know people have bad experiences with CS but in terms of improvement when i first had it installed to where they are now I have to gicve credit where its due
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Depends where in VM you ring. 'Retentions' always has been very good, with reason; I tend to just ring them whatever the issue. The other areas service can be variable and from a random country; same as everywhere else these days.