Cable Forum - View Single Post - Superhub Virgin Business Superhub now has Modem Mode

ccarmock · 18-12-2014, 15:52

The 152 Mb/s service is due to get the FixedIP address option. I have been quoted Q1 2015 on two occasions now - once by sales and once by someone involved in the firmware issues in VMB. He confirmed that the firmware to offer that option on the Superhub 2AC, used for the 152Mb/s service is being developed now.

Ignitionet posted a comment there though that there are issues with running the PPP stack on the VMB equipment at these higher speeds, so not sure whether firmware or the problems with the PPP performance will be fixed first, but I was assured they will launch fixed IP on that service as soon as they can.

Quite why they don't just roll back the SH1 business firmware for those having problems I don't know - as the stability issues only started after the new firmware was rolled out. I have the Fixed IP 50 Mb/s service and am on the new firmware and not experienced any issues. No reboots at all.

Wondering why some are and some are not having these problems. Possibly a combination of new FW and what kit is used for CMTS I wonder?

18-12-2014, 15:52	#60
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Virgin Business Superhub now has Modem Mode The 152 Mb/s service is due to get the FixedIP address option. I have been quoted Q1 2015 on two occasions now - once by sales and once by someone involved in the firmware issues in VMB. He confirmed that the firmware to offer that option on the Superhub 2AC, used for the 152Mb/s service is being developed now. Ignitionet posted a comment there though that there are issues with running the PPP stack on the VMB equipment at these higher speeds, so not sure whether firmware or the problems with the PPP performance will be fixed first, but I was assured they will launch fixed IP on that service as soon as they can. Quite why they don't just roll back the SH1 business firmware for those having problems I don't know - as the stability issues only started after the new firmware was rolled out. I have the Fixed IP 50 Mb/s service and am on the new firmware and not experienced any issues. No reboots at all. Wondering why some are and some are not having these problems. Possibly a combination of new FW and what kit is used for CMTS I wonder?