Quote:
Originally Posted by MrB
I already had, thank you for the suggestion. They didn't know (as I am sure most VM staff wouldn't either, as the base Mates Rates has changed a number of times since I signed up years ago), therefore perhaps someone on here who has been on Mates Rates will have experience and I will be in a better position to know if it is worth contacting them or not, and what is possible (in the same way that many other posts on here are showing what retentions deals are possible).
Thank you.
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I'm not suggesting that an individual Virgin Media employee would know the ins and outs of Mates Rates but this is an employee benefit and I would expect them to be able, perhaps through their HR department, to be able to get the contact information for someone who does understand.