Quote:
Originally Posted by heero_yuy
Just got a letter showing £4.98 a month increase. That's a good 7-8% rise on what we currently pay. 
|
Mine was £5.89, a 9% increase

---------- Post added at 14:00 ---------- Previous post was at 13:51 ----------
Quote:
Originally Posted by denphone
l phoned up and just calmly said we were hacked off with what we were currently paying and that we were considering our options and in that we were going to highly likely downsize our package as it was becoming very expensive to which she replied , Well you have been very loyal Sir and she then said would you consider a discount if you stayed on the same package to which l replied well it or depends on what you are offering me and thus the rest is history after a little thought process to which l am even capable of. 
|
what number did you ring and which option?