Cable Forum - View Single Post - Do Virgin Media give the most appalling customer service you have ever experienced?

qasdfdsaq · 28-11-2014, 18:45

Wouldn't be a huge change, BT currently have no influence in the mobile market and Three are the smallest player by far, and already sharing a network with EE and serving up very similar propositions - not a whole lot to lose if they departed the market entirely. Then again O2 is quite a strong brand in the mobile market, and yet BT is also a strong brand in the telecoms market so discarding either one would be a huge deal.

We'd be moving from three-and-a-half major operators down to three, which IIRC was deemed as the minimum necessary for a competitive landscape, and only two network grids which IMO is a good thing (I just need to carry two phones instead of 5 phones to ensure I get all the possible coverage...).

3 has been rumoured to be eyeing up a purchase of O2 for a while now, having recently acquired O2 Ireland. IMO the best 'consolidation' takeovers would be 3+EE and O2+BT but of course the people with the money rarely make decisions based on technical merit...

Once again it'd leave Sodafone as the only operator who've kept their original network and name throughout my entire lifetime.

28-11-2014, 18:45	#19
qasdfdsaq cf.mega poster Join Date: Aug 2004 Posts: 11,207	Re: Do Virgin Media give the most appalling customer service you have ever experience Wouldn't be a huge change, BT currently have no influence in the mobile market and Three are the smallest player by far, and already sharing a network with EE and serving up very similar propositions - not a whole lot to lose if they departed the market entirely. Then again O2 is quite a strong brand in the mobile market, and yet BT is also a strong brand in the telecoms market so discarding either one would be a huge deal. We'd be moving from three-and-a-half major operators down to three, which IIRC was deemed as the minimum necessary for a competitive landscape, and only two network grids which IMO is a good thing (I just need to carry two phones instead of 5 phones to ensure I get all the possible coverage...). 3 has been rumoured to be eyeing up a purchase of O2 for a while now, having recently acquired O2 Ireland. IMO the best 'consolidation' takeovers would be 3+EE and O2+BT but of course the people with the money rarely make decisions based on technical merit... Once again it'd leave Sodafone as the only operator who've kept their original network and name throughout my entire lifetime.