[denphone]

Originally Posted by johnathome

That's pretty good if you're happy with it, was it the retentions number you phoned?

I've been thinking about these price rises, it doesn't seem that long ago that i was paying about £55. I realise they've upped the BB speed and included BT Sport but it still creeps up every year.

I haven't taken the 'free' upgrade to 152Mb that was offered months ago in case it entered me into a new contract and i couldn't be bothered to call India to find out

I haven't had any notice of any price increase yet but i'm going to phone and cancel next week so it doesn't go off until the new year.
Let's see how 'loyal' they consider me after 25 years

l phoned up and just calmly said we were hacked off with what we were currently paying and that we were considering our options and in that we were going to highly likely downsize our package as it was becoming very expensive to which she replied , Well you have been very loyal Sir and she then said would you consider a discount if you stayed on the same package to which l replied well it or depends on what you are offering me and thus the rest is history after a little thought process to which l am even capable of.