Cable Forum - View Single Post

Taf · 27-11-2014, 12:09

After a cockup with VM billing me for something I had registered to have for free (Tickles), I questioned the bill and was told they would put Talk 08 £2 on my bill, but give me a rolling discount of £2 each month for the duration of my contract.

All was well for 8 months, but yesterday I noticed the rolling discount had vanished, with 4 months to go.

I called today and was given a one-off discount of £8 to cover the rest of the contract year. No explanation, no quibbling.

Check your bills people!

27-11-2014, 12:09	#1
Taf cf.mega poster Join Date: Jun 2003 Location: Kairdiff-by-the-sea Age: 70 Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo Posts: 10,412	Check your bill, it may save you money! After a cockup with VM billing me for something I had registered to have for free (Tickles), I questioned the bill and was told they would put Talk 08 £2 on my bill, but give me a rolling discount of £2 each month for the duration of my contract. All was well for 8 months, but yesterday I noticed the rolling discount had vanished, with 4 months to go. I called today and was given a one-off discount of £8 to cover the rest of the contract year. No explanation, no quibbling. Check your bills people!