Quote:
Originally Posted by andy_m
For those interested I'm back! Had a phone call today from Virgin having given thirty days notice on Monday. Offered me my current package (TV XL, TiVo, V+HD, Sky Sports HD, anytime phone, 50mb broadband) at £64 per month, and it's protected from the February increase, for a new 12 month contract.
That's 40p cheaper than the Sky half price offer (Sky+HD, Family HD pack, Sky Sports HD, unlimited fibre broadband, anytime calls, but no second stb).
It also means I keep the channels I would have lost by going to TalkTalk (BT Sport and the HD channels being the only real concern).
And it leaves me with multi-room for upstairs which I was something I still hadn't decided how to resolve.
So I signed back up! Until this time next year...!
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Interesting! Glad you got it sorted. I wonder if there's a change of tactics at VM, seems a lot of people didn't exactly get blown over by retentions this time whereas in the past, they hand out discounts like candy. Is it possible that Virgin made a mistake with how they've briefed the agents to handle this price rise and not given them enough leeway? Or they're forcing people to actually go through with the disconnect so that they don't give away the best discounts until the 30days are going.
And in an unrelated note, I've not had a letter through or anything but I'm on mates rates. Fingers crossed we're not getting a rise to balance off the silly rises others are getting!