[andy_m]

Phoned Virgin. They can increase my broadband speed to 152mb and leave me with xl everything plus Sky Sports in hd for £80pm rising to £90pm at some point during the contract. Let's face it, that's not a bad deal, but it's not as good as available elsewhere, and it's a lot more than I need, so I've cancelled. I felt a distinct lack of effort to keep me, which was instrumental in my decision.