Thread: Customer Service is EMBARASSING
View Single Post
Old 23-11-2014, 11:45   #5
Ken W
cf.mega poster
 
Ken W's Avatar
 
Join Date: Jul 2004
Location: Winnersh UK
Services: , BBand 120M tier Superhub, O2 Mobile phone
Posts: 2,147
Ken W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful oneKen W is the helpful one
Re: Customer Service is EMBARASSING
I contacted Virgin Mobile for a replacement SIM, the agent organised it and told me it would be the same mobile and it would be with me within 2 days, on the second day it arrived as promised and you can't get better than that.

I thing it depends on the agent whether you get a good or poor service.
Ken W is offline   Reply With Quote