Cable Forum - View Single Post - Superhub Virgin Business Superhub now has Modem Mode

huwjr · 18-11-2014, 09:03

Update since my last post:

As mentioned already we were also periodically being disconnected, Virgin said that 'the internet and hub is working so it must be your problem' (or words to that effect) but as I was also unable to ping 192.168.0.1 from ethernet ports I find it hard to believe.

We disconnected 31 times in September - since the firmware had appeared without warning - and after modem mode literally failed altogether I set about Virgin for a reinstall of the .06 Firmware, which eventually arrived in classic Virgin style with no warning what so ever - despite making it very clear we needed to know when it would be deployed.

Then came the 10 days of blissful uninterrupted internet connection before all of a sudden we start disconnecting and low and behold, we are back on the .13 firmware.

I think it's fair to say I'm ****ed off.

18-11-2014, 09:03	#42
huwjr Inactive Join Date: Nov 2014 Posts: 18	Re: Virgin Business Superhub now has Modem Mode Update since my last post: As mentioned already we were also periodically being disconnected, Virgin said that 'the internet and hub is working so it must be your problem' (or words to that effect) but as I was also unable to ping 192.168.0.1 from ethernet ports I find it hard to believe. We disconnected 31 times in September - since the firmware had appeared without warning - and after modem mode literally failed altogether I set about Virgin for a reinstall of the .06 Firmware, which eventually arrived in classic Virgin style with no warning what so ever - despite making it very clear we needed to know when it would be deployed. Then came the 10 days of blissful uninterrupted internet connection before all of a sudden we start disconnecting and low and behold, we are back on the .13 firmware. I think it's fair to say I'm ****ed off.