Quote:
|
Originally Posted by Tricky Trevor:35737801
As from Friday Vince,I had been unable to access my Spotify Premium account on any of my 5 devices via Virgin and kept getting messages to upgrade to Premium. After being on the phone for 50 minutes and passed around 5 CS ops (between uk and India and back again) they finally told me that the partnership between Spotify and Virgin Media has now ended.
I have now started my Premium account directly with Spotify.
Why don't they tell their customers this in advance? Yet another example of lack of communication between Virgin Media and their customers.  |
Same here, although it was Saturday when we lost Spotify.
Called up Sunday, Scottish guy who had to find out from his manager that VM don't offer Spotify anymore.
I haven't had any warning of this, which is really bad from VM.
Also my bill had just generated so I am being charged £9.99 for next month.