Quote:
Originally Posted by WBC-WORKER
it should be a two way street - if they want Customers to prove who they are then its only reasonable that ' they prove who they are '
it should be dead easy to store a ' caller password ' so that they can use it when they call.
for far too long Companies hide behind the DPA even although the act is there to protect Customers.
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Or maybe... 'If you are trying to sell something to me, press 1. If you want to know what I think of your company, press 2. If you want to know whether I have signed up to the preference service and your call is unlawful, press 3. If you want to make a donation......etc.
I am getting seriously fed up with cold callers, as you may appreciate!