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Old 11-10-2014, 11:56   #10
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
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Re: VM Marketing Cold Calls & Customer Security

Quote:
Originally Posted by WBC-WORKER View Post
it should be a two way street - if they want Customers to prove who they are then its only reasonable that ' they prove who they are '

it should be dead easy to store a ' caller password ' so that they can use it when they call.

for far too long Companies hide behind the DPA even although the act is there to protect Customers.
Or maybe... 'If you are trying to sell something to me, press 1. If you want to know what I think of your company, press 2. If you want to know whether I have signed up to the preference service and your call is unlawful, press 3. If you want to make a donation......etc.

I am getting seriously fed up with cold callers, as you may appreciate!
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