Thread: General VM Marketing Cold Calls & Customer Security
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Old 10-10-2014, 13:15   #3
BenMcr
Virgin Media Staff
 
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Re: VM Marketing Cold Calls & Customer Security
Quote:
Originally Posted by Rob View Post
So Virgin Media, if you want to make me an offer that is too good to refuse, perhaps, if you must cold call (by the way I thought I was opted out of such stuff). Just describe the offer. If I want it I can call back on a number that I recognise, and then I'll be happy to do your security.
I believe the reason they ask for security immediately is that if they start describing the offer without doing so e.g. 'Upgrade to TV XL for only £5' or something, it could be classed as disclosing details of the state of your account at present, which is then breaking DPA rules.
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