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rhyds · 09-10-2014, 18:43

Here's a moan I've been wanting to get off my chest for a while: People who want me to fix their computers

Now, I live in a small North Wales village, the kind of place that everyone knows everyone, so everyone knows my day-to-day work is IT. The nearest IT shop/branch of PC world is a good 45 mins away by car. This means I get a fair few people asking me to fix their PCs, Laptops, tablets and the odd broadband connection

For the most part, those asking are courteous and willing to pay, and are happy for me to take my time and sort out their issue. The ones I'm loosing patience with are...

The door knockers: These are people who expect me to drop everything and go and fix their machine right now. They usually call at dinner time (having spotted my car outside) and seem quite perturbed that a load of malware popups on their machine will have to play second fiddle to my dinner.

"Have you switched it off and on again": So many people call me out to fix problems such as lack of internet that they could easily sort themselves with a quick power cycle.

Battery powered idiots: These are the ones that bring me a laptop to repair, but neglect to bring the power cable for for it, expecting me to either fix it on the (ancient and overcharged) battery or that I must have the charger for every laptop ever made to hand immediately.

Guess the password: Having dropped off their laptop (with the power cable!) the owner then launches off without giving me the password, or scrawling it so illegibly on a post-it note that it can't be read. I've given up trying to phone them and have simply resorted to resetting the password

"Its a virus isn't it": It seems the cause of every technical problem from popups to a duff monitor (Seriously) is "a virus". Remind me to tell my car mechanic that the squeaking brake noise is down to the head gasket...

Payment: Most people realise I'm giving up my free time to sort out their shizzle, and are happy to stump up payment (be it money, favours in return or similar). Others seem totally shocked at the idea...

09-10-2014, 18:43	#417
rhyds Inactive Join Date: Mar 2014 Location: North Wales Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable) Posts: 821	Re: Moans and Pet Hates part 8 Here's a moan I've been wanting to get off my chest for a while: People who want me to fix their computers Now, I live in a small North Wales village, the kind of place that everyone knows everyone, so everyone knows my day-to-day work is IT. The nearest IT shop/branch of PC world is a good 45 mins away by car. This means I get a fair few people asking me to fix their PCs, Laptops, tablets and the odd broadband connection For the most part, those asking are courteous and willing to pay, and are happy for me to take my time and sort out their issue. The ones I'm loosing patience with are... The door knockers: These are people who expect me to drop everything and go and fix their machine right now. They usually call at dinner time (having spotted my car outside) and seem quite perturbed that a load of malware popups on their machine will have to play second fiddle to my dinner. "Have you switched it off and on again": So many people call me out to fix problems such as lack of internet that they could easily sort themselves with a quick power cycle. Battery powered idiots: These are the ones that bring me a laptop to repair, but neglect to bring the power cable for for it, expecting me to either fix it on the (ancient and overcharged) battery or that I must have the charger for every laptop ever made to hand immediately. Guess the password: Having dropped off their laptop (with the power cable!) the owner then launches off without giving me the password, or scrawling it so illegibly on a post-it note that it can't be read. I've given up trying to phone them and have simply resorted to resetting the password "Its a virus isn't it": It seems the cause of every technical problem from popups to a duff monitor (Seriously) is "a virus". Remind me to tell my car mechanic that the squeaking brake noise is down to the head gasket... Payment: Most people realise I'm giving up my free time to sort out their shizzle, and are happy to stump up payment (be it money, favours in return or similar). Others seem totally shocked at the idea...