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Ditsum · 02-10-2014, 18:51

I have the Neet 3 way HDMI Switch to which my Virgin V+ STB and BT G4 STB are connected.

The Switch works very well using the supplied Remote Control but not otherwise.

However when I play back a recording on the BT STB every 15minutes or so during the playback the TV screen goes black but the playback continues running. I then press the Remote Control button for the BT input on the Switch and the picture returns until the next time.

I have connected a PSU to the Switch but that did not help neither did a Booster.

This problem only affects the BT STB not Virgin.

Does anyone please have any thoughts as to the cause of this problem and a solution or is it a BT software issue?

All responses much appreciated - I got absolutely nowhere on the BT and YouView forums or with BT.

02-10-2014, 18:51	#1
Ditsum Inactive Join Date: Dec 2007 Posts: 39	HDMI Switch Problem I have the Neet 3 way HDMI Switch to which my Virgin V+ STB and BT G4 STB are connected. The Switch works very well using the supplied Remote Control but not otherwise. However when I play back a recording on the BT STB every 15minutes or so during the playback the TV screen goes black but the playback continues running. I then press the Remote Control button for the BT input on the Switch and the picture returns until the next time. I have connected a PSU to the Switch but that did not help neither did a Booster. This problem only affects the BT STB not Virgin. Does anyone please have any thoughts as to the cause of this problem and a solution or is it a BT software issue? All responses much appreciated - I got absolutely nowhere on the BT and YouView forums or with BT.